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Quality is not an act. It is a habit.
Aristotle
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
Thomas J. Peters
Train everyone lavishly. You can't overspend on training.
Thomas J. Peters
What helps people, helps business.
Leo Burnett
Every company's greatest assets are its customers, because without customers there is no company.
Michael LeBoeuf
Feedback is the breakfast of champions.
Ken Blanchard
Caring is a powerful business advantage.
Scott Johnson
Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.
Gary Comer
If you're not serving the customer, you'd better be serving someone who is.
Karl Albrecht
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Sam Walton
Don't open a shop unless you like to smile.
Chinese Proverb
If you want creative workers, give them enough time to play.
John Cleese (Trivia: pronounced "cleeze")
Make every decision as if you owned the whole company.
Robert Townsend
It is easier to do a job right than to explain why you didn't.
Martin Van Buren
No man is fit to command another that cannot command himself.
William Penn
If you do not have the time to read, you do not have the time to lead.
Phillip Schlechty
The successful man is the one who finds out what is the matter with his business before his competitors do.
Roy L. Smith
Pay attention to your enemies, for they are the first to discover your mistakes.
Antisthenes
The business that considers itself immune to the necessity for advertising sooner or later finds itself immune to business.
Derby Brown
I advertise for the same reason a pilot keeps the plane's engines running even though the plane is already in the air.
R. J. Wrigley (adapted)
Leadership is the activity of influencing people to cooperate towards some goal which they come to find desirable and which motivates them over the long haul.
Orway Tead
If your imagination leads you to understand how quickly people grant your requests when those requests appeal to their self-interest, you can have practically anything you go after.
Napoleon Hill
Excuses interest no one except the competition.
Unknown
It's said that Tom Watson, head of IBM, was asked if he was going to fire an executive whose recent mistake cost the company six hundred thousand dollars. Watson shook his head and explained, "I just spent six hundred thousand dollars training him. Why would I want anyone else to hire his experience?"
Unknown
The whole point of getting things done is knowing what to leave undone.
Lady Stella Reading
The really efficient laborer will be found not to crowd his day with work, but will saunter to his task surrounded by a wide halo of ease and leisure.
Henry David Thoreau
Some folks can look so busy doing nothing that they seem indispensable.
Kin Hubbard
Never mistake activity for achievement.
John Wooden
The really idle man gets nowhere. The perpetually busy man does not get much further.
Sir Heneage Ogilvie
Never hire someone who knows less than you do about what he's hired to do.
Malcolm S. Forbes
The person who knows HOW will always have a job. The person who knows WHY will always be his boss.
Diane Ravitch
First-rate people hire first-rate people; second-rate people hire third-rate people.
Leo Rosten
If you pay peanuts, you get monkeys.
Sir James Goldsmith
The best job goes to the person who can get it done without passing the buck or coming back with excuses.
Napoleon Hill
Faced with crisis, the man of character falls back on himself. He imposes his own stamp of action, takes responsibility for it, makes it his own.
Charles De Gaulle
We will either find a way, or make one.
Hannibal
No great deed is done by falterers who ask for certainty.
George Eliot
Nothing will ever be attempted if all possible objections must first be overcome.
Samuel Johnson
A committee is a thing which takes a week to do what one good man can do in an hour.
Elbert Hubbard
Indecision and delays are the parents of failure.
George Canning
People who come up with "It may not work" or "What are we going to do if it fails?" do not have the credentials to be businessmen. If there is only a 1 percent chance of success, a true businessperson sees that 1 percent as the spark to light a fire.
Kim Woo-Choong
The way to get things done is not to mind who gets the credit for doing them.
Benjamin Jowett
In a fight for survival, you don't lead with your chin.
Gord Kelly
I've always been worried about people who are willing to work for nothing. Sometimes that's all you get from them, nothing.
Sam Ervin
For organizations and employees alike, the only real security is the ability to grow, change and adapt.
Kearney
Aliens, Conspiracies, and the Unexplained
Business and Managing
Disclaimer
Read these quotes and any adapted quotes at your own risk. (An adapted quote is a quote I have edited in some way to make it clearer or shorter so I can understand it better.) View this page and any external web sites at your own risk. I am not responsible for any possible spiritual, emotional, physical, financial or any other damage to you, your friends, family, ancestors, or descendants in the past, present, or future, living or dead, in this dimension or any other.